The people behind the Wow.
Chromedia is a customer experience agency — but that only describes what we do. How we do it is the real difference.


Take responsibility. Until it works.
We do not work as a service provider that simply delivers results. We see ourselves as a partner: with genuine interest in our clients’ challenges, with responsibility for the outcome — and with the ambition to keep thinking together until it truly works.
That requires a team that trusts one another, thinks openly and is ready to take new paths. That is exactly who we are.
What holds us together.
Deliver together.
We do not believe in the lone wolf. Here the team counts — standing up for each other, thinking together and delivering together.
Say clearly what we think.
Taking new paths, even when they are unfamiliar. And standing up for ideas we are convinced of.
Take other perspectives seriously.
Engaging with people and their questions without bias. Allowing new ideas.
A well-rehearsed team.
A specialised CX agency with a team of consultants, creatives, data and technology experts. For brands from automotive, luxury, finance, mechanical engineering, IT hardware and retail. For more than 30 years.

Christian Börner
An innovative mind with an eye for technology and measurable business impact.

Oliver D. Schmidt
Develops customer- and brand-centric strategies along the entire customer journey.

Jürgen Müller-Nedebock
Translates brand strategy into creative experiences that delight customers and stay in the memory.

Philippe Schiffer
Brings data, technology and communication to the road — for experiences that measurably deliver.