From distance to closeness.
CX Quick Check: Know where your CX stands today — and how close you really are to your customers.
Discover moreComplimentary CX Expert SessionOwn the Wow.
Own the Wow.
Earn the Growth.
Your brand has a CX challenge that keeps you up at night? In 60 minutes we'll look at it together — prepared, concrete, and with first solution approaches that delight your customers.
- Expert perspective on your specific CX question
- First impulses for quick wins — ready to implement immediately
- No pitch, no seminar. A conversation at eye level.
60 Min.Online & no obligationCost: none
Referenzen
Trusted by Premium & B2B Brands
+ over 50 national and international brands from Mittelstand to global players
Your benefit
Why a CX Expert Session pays off.
A structured, targeted exchange with an experienced team that understands your challenge. No pitch. No seminar. A conversation at eye level that creates orientation.
With ideas and approaches that are relevant tomorrow — but may not yet be on your radar today. We empower you to use Customer Experience as a measurable growth lever.
Request session→60Min.Session duration
100+CX projects experience
50+Supported brands
Your experts
The people you'll talk to.
Experts who lead mandates themselves — with experience from hundreds of CX projects and the eye for what really matters for your challenge.
Managing Director
Christian Börner
Strategic mind with a focus on measurable business impact.
Director Strategy
Oliver D. Schmidt
Translates customer journeys into actionable strategies.
Creative Director
Jürgen Müller-Nedebock
Turns brand strategy into unforgettable experience moments.
Head of Digital
Philippe Schiffer
Connects data, technology and communication into impact.
Taking Care of Experiences
Starter offers that move your business.
We help marketing leaders use Customer Experience as a strategic lever for growth — with starter offers at a fixed price.
From a path to a journey of discovery.
Journey Excellence Check: Discover where your Customer Journey has potential — and what keeps customers engaged longer.
Discover moreFrom the familiar to the unforgettable.
CX Signature Moments: Translate brand strategy into experiences — moments that make your brand unmistakable.
Discover moreFrom data to experience moments.
Data Readiness Check: Understand what your data can do — and how it becomes hyper-personalized communication.
Discover moreFrom technology to measurable success.
CX Performance Audit: Prove your marketing's value contribution in CFO-ready terms — and align for business impact.
Discover moreFrom complexity to clarity.
Complexity-to-Clarity Check: Gain structure over organization, processes and decision paths — for decisive action.
Discover moreRequest now
Ready for your complimentary CX Session?
Request without obligation — we'll get back to you within 24 hours with three proposed dates.
Request session
Fill out the form — we'll respond with proposed dates.